We accept most major forms of payment, including checks. Apple Pay Customers who use Safari on macOS or their Apple mobile device are welcome to pay with Apple Pay. Apple Pay is only valid for one-tim...

Shared Hosting We instantly provision shared hosting accounts once they pass fraud check. Sometimes, our fraud verification server and/or payment processor may place a payment under fraud check which ...

NodeSpace uses a number of systems to ensure an order is legitimate in order to cut down on malicious users and protect our service. If by any chance your order does get marked as fraud (and thus canc...

On any of our shared or reseller hosting plans, you will see that the order page contains a section called "Metrics" and it outlines how you will be billed in case you have any overages. We utilize th...

If you need a billing extension, please let our billing department know as soon as possible. Our team will work with you to make billing arrangements to help you avoid paying late fees and service sus...

We do not offer refunds on our services. However, we do guarantee some of our services with a money back guarantee. Only these services with a money back guarantee are refund eligible. The following a...

We frequently audit orders to prevent costly abuse and fraudulent transactions. If your PayPal payment was reversed, it was for one of the following reasons:

Certain hosting products may have what is known as metric-based billing. This is a "pay-as-you-use" solution. This is commonly used on our reseller hosting. For example, each reseller hosting account ...

Adding funds allows you to pay for invoices automatically out of a credit balance. Adding credit to your account is easy. Login to the NodeSpace

If you have multiple services, you will need to cancel each service individually or have the services transferred to another account. Canceling your s

Occasionally, you may wish to transfer a service to another account holder such as if you sold a server or website. We do permit account transfers, but they require manual processing by our accounts t...

Introduction At NodeSpace, we prioritize security, transparency, and trust in our business operations. A frequently asked question concerns the blocking of orders placed through proxy services, VPNs, ...