How to access the server console

Our new Server Manager allows access to your physical and virtual server's console. The process is the same for both dedicated and virtual servers, however virtual servers have different features available.

Attention: This is a new feature for dedicated and virtual server clients. Some features and functionality are not yet implemented for all server hardware models and configurations and some features may not be available in all pods. Legacy virtual servers will not have access to this environment.

If you need to access your server's console (for example, to determine the cause of a system crash or to reload your operating system), you can connect through our server management portal.

To access your server's IPMI console, access the server manager. Once in the server manager, click on Console.

If your web browser has popups blocked, you may see the following message:

Either allow popups from "manage.nodespace.com" or use your browser's method for opening the popup.

Virtual Servers

Once the pop up opens, you should be taken directly to your server's console in a NoVNC window.

At this time, virtual servers cannot have ISOs loaded from here. Please refer to this article on how to OS reload your virtual server.

 

When the window opens, it may take a moment for the console to connect. Once connected, you will probably see a Java warning about the HTTPS certificate cannot be verified. Click on Yes.

Then click on Run.

After that, you will probably see some windows scroll some text and close. This is normal. You should then see your server's console.

You can now use your IPMI console as normal.

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