In layman's terms, the easiest way to describe IaaS is by using the pizza as a service analogy. We're not sure who created this graphic, but we'll provide credit if we can find them!

NodeSpace offers 3 levels of server management: Unmanaged/self-managed (YOU manage the server) Standard Server Management (WE will handle server administration tasks) Premium Server Management (WE wi...

Sometimes you just need to clear the slate and start over fresh! Good news - NodeSpace offers free OS reloads on bare metal servers and will re-provision any virtual server free of charge. All you nee...

If you try to connect to your server via Supermicro IPMIView and launch a Java KVM session, you may receive "Connection refused" error message. Supermicro switched to using stunnel to securely tunnel ...

Attention: This is a new feature for dedicated server clients and is starting to become available for virtual server clients. Some features and

Our new Server Manager allows access to your physical and virtual server's console. The process is the same for both dedicated and virtual servers, however virtual servers have different features avai...

If you view your dedicated server details and do not see any bandwidth details, it means that your server is currently located in an overflow rack. Due to the configuration of overflow racks, our dedi...

If you have a Linux server, in order to connect, you will need to use a SSH client. Follow the steps under the heading for the operating system your local computer is running. Windows If you're runnin...

In some cases, we offer a NAT virtual or bare metal server. These servers operate just like if they were in a home or office network. They only have a private IP address and connect to the internet th...

First, login to your NodeSpace Client Portal account at https://my.nodespace.com. Once you are logged in, go to your services.

In order to manage your VPS, you will need to login to your Client Portal account and then select "View Details" from the list of active services.

If you need to reload your OS, our IPMI proxy will not let you load your own ISO. As a courtesy, we have loaded several ISOs for several Linux distros including sysrescuecd. If you need an ISO we don'...

As a green company, we like to reduce the amount of e-waste by using server hardware until it is no longer functional or reasonable to operate. As such, we may have older systems that are not compatib...

If you ordered managed services, we will install the Pulseway agent on your server. Pulseway is our server management system that we use to manage systems. This agent communicates with our NOC and rep...