It is important to keep your NodeSpace account information up to date so you continue receiving invoices, service notices, support replies, and other important communication without delay.
This guide explains how to review and update the details associated with your client portal account.
Why this matters
Your account information helps us communicate with you, verify your identity when needed, and maintain accurate billing and service records.
If your email address, phone number, company name, or billing address changes and your account is not updated, you could miss important messages or run into delays when requesting support.
For that reason, we recommend reviewing your account details from time to time and updating them whenever something changes.
Information you may be able to update
Within the client portal, you may be able to update details such as:
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Email address
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Phone number
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Billing address
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Account password
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Security settings
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Other profile or contact details
For security reasons, we lock some details. In order to change these details, you will need to contact support.
How to update your account details
Start by logging in to the NodeSpace client portal with your account email address and password.
Once you are logged in, navigate to the account details, section of the client portal. There, you can review the information currently on file and make any necessary changes.
After editing your information, be sure to save your changes before leaving the page.
Updating your email address
Your email address is one of the most important parts of your account. It is used for password resets, invoices, support communication, service notices, and other important updates.
If you change your email address, double-check it carefully before saving. Make sure you have access to the new inbox and monitor it for any confirmations or future account-related notices. For security reasons, you will need to re-verify your email address.
Updating billing and company information
If your billing address, company name, or other business details have changed, you should update them as soon as possible so your invoices and account records remain accurate.
This is especially important for businesses that rely on accurate records for bookkeeping, internal documentation, or tax purposes.
Changing your password
If you are updating your password, choose one that is strong, unique, and not used on any other website or service.
If the client portal offers added security features such as two-factor authentication, enabling them is a good way to better protect your account.
If you cannot change certain details
Some account information may not be editable directly through the client portal. In certain cases, changes related to ownership, security, or billing verification may need to be handled by our team.
If you are unable to update a specific detail, or if something appears incorrect and cannot be changed from your side, please contact NodeSpace support for assistance.
After updating your information
Once your changes have been saved, take a moment to review everything for accuracy. Make sure your contact details are current and that any billing information on file reflects your current records.
If you changed your password, remember to update any saved login details in your browser or password manager.
Need help?
If you have any trouble updating your account information, please open a support ticket and let us know what you are trying to change. We will be happy to assist.
