Yes! IPv6 is available on our shared and reseller hosting! We are able to offer dedicated IPv6 addresses to individual accounts as well as reseller hosting accounts. Due to the way cPanel works, IPv6 ...

This is a common question we get and there's a good reason behind it! "Unlimited" is a dishonest marketing gimmick designed to make you think that you're getting a really good deal when you're not. Pl...

What is an alias domain? Domain aliases make your website available from another domain name. For example, you can make 

It's incredibly easy to login to cPanel directly from My NodeSpace. Just login to My NodeSpace using your login: https://my.nodespace.com/clientarea.phpClick on your services and select the service yo...

SpamAssassin has an auto delete method to delete spam. It is disabled by default. To enable it, login to cPanel (either through My NodeSpace or directly) and go to your Email section. Click on Apache ...

Since we send your welcome email with a password, we highly recommend you change it as soon as you get the email.To change your password, you will need to login to My NodeSpace: https://my.nodespace.c...

At NodeSpace, we take your security very seriously. We have enabled two factor authentication across all of our shared hosting servers so that you can be sure that only you are accessing your account....

You can view your disk space and bandwidth usage within the My NodeSpace customer portal or within cPanel on the right hand side under Statistics.

This tutorial is going to show you how to setup a cron job in cPanel the easy way. You can set a command or script to run at a specific time every day, week, etc. This tutorial will assume that you ar...

Sometimes you may need to test your domain while in the middle of a migration project. The easiest way to do this is by changing your HOSTS file and manually setting the IP and domain.

Heads up! NodeSpace offers FREE migration. However, we understand that there are times where you may want to do it yourself - and that's okay! We appreciate you willing to take the time to make sure e...

You may want to restrict an email account for certain reasons. For example, an employee has left your company or you need to restrict an email temporarily without deleting it. Login to cPanel, either ...

First, login to cPanel either directly or from My NodeSpace. Locate "Email" which is generally at the top of cPanel. Click on "Email Accounts"

In order for your domain to work with our hosting, you need to set your nameservers. Your hosting plan will determine what nameservers to use and you can find these in the welcome email that is sent w...

Login to cPanel and then under Metrics, click on Resource Usage.

Login to cPanel and click on JetBackup 5.

It's generally a good idea to keep a full backup of your hosting account and keep it on your laptop or stored in a cloud provider. Please note, this backup is primarily for restoring your entire accou...

If you have downloaded a zip file of your entire account, you can use that zip file to restore your account to how it was when your backup was taken. Keep in mind, restoring a full backup from zip wil...

Note: This feature is only available on Essentials & Plus hosting plans. If you are on Starter or Basics, you will need to upgrade. In cPanel, select Setup Python App. On the next page, fill in th...

In order to give customers the best possible hosting experience, we will migrate customers on legacy servers to new hosting servers with new features, functionality, and are typically much faster than...

We offer a way to use different PHP versions per domain or subdomain on your account. Login to cPanel and locate the MultiPHP Manager in cPanel. Note: You should use MultiPHP Manager if you wish to ha...

To force HTTPS on your website, login to cPanel and navigate to Domains.

An email forwarding account works like a normal email account except instead of having a mailbox, the email account will automatically forward to the specified email address. To set this up, login to ...

When your disk quota is used up, this is usually caused by the default account email address filling up with spam. By default, if an email address does not exist, cPanel will send the email to the def...

In order to ensure optimal uptime and fast results, NodeSpace has built a private DNS cloud that our cPanel servers are joined to. We have the following DNS servers currently: dns-nyc1-01: New York C...

We offer two types of SSLs - free and paid. Both are available for use on our hosting. We're often asked what the difference is and why you would want one over the other. This article goes into full d...

You may be aware that the maximum life of a SSL certificate is 13-months. How can we offer multi-year SSL certificates when they don't exist? You're really just paying for years 2 and 3 at a discounte...

This is a known issue with our .nodespacesites.com domain.  Problem You have a website hosted on a nodespacesites.com subdomain (example.nodespacesites.com) and you receive a SSL certificate error whe...

By default, accounts are provisioned with a 2 MB file upload limit. In most cases, this may be too small and you need to increase it. To increase the limit, login to your cPanel account. Scroll down t...

On all of our shared and reseller cPanel hosting plans, you will find two options when it comes to PHP - they both are very similar, but offer major differences. You should primarily use Select PHP Ve...

Login to cPanel and scroll down to the Software section. Click on Select PHP Version. Under My Domains, you will see all domains and subdomains in your account listed. In the Handled By column, you wi...

You can choose to switch between using MultiPHP and PHP Selector at any time from within cPanel. To do so, open cPanel and go to the Software section and click on Select PHP Version. On the main page ...

We have a few different ways to setup WordPress right after you setup your hosting account. We recommend installing either using the WordPress Toolkit or Softaculous. Install using the WordPress Tool...

If you need to change your domain from an old domain to a new domain but the over all structure of your website is not changing, you can use the following .htaccess to redirect without impacting your ...

If you work with PHP, you may come across an error message like "PHP Fatal error: Allowed memory size of bytes exhausted." This error occurs when PHP reaches its limit of memory allocated to a script....